Office Policies & Payment Info

Dental Care in Hickory Made Easy

Our main goal is to provide dental care in Hickory that is exceptional as well as affordable. To make our services accessible to patients who desire them, we have designed our payment and insurance policies to make dental care budget-friendly and convenient. We accept dental insurance payments but we also welcome patients without dental insurance coverage.

Patient Info

Dental Insurance

Helton Dentistry currently accepts assignment for a wide range of dental insurance carriers. If you can provide us with important information such as the policy number, subscriber ID, birth dates, and social security numbers for yourself and each family member, our business team will make every effort to locate your policy.

Your medical insurance and dental insurance may not be the same

Also: Many policies are directly linked to the subscriber’s social security number and date of birth and will not process claims without these numbers. If we request this information from you, please know we respect your privacy and will always protect your personal information.

Deductibles, Co-Pays, and Billing

Prior to your appointment, whenever possible, our business team will estimate your deductible, co-insurance, or co-pay as accurately as possible. As a courtesy, we will also file your insurance claim for you. Charges not paid by your insurance company are ultimately your responsibility. Each plan is unique, and no one likes surprises when it comes to finances, but should the unexpected occur, please know our team is here to assist you in appealing or resubmitting claims.

As payment options, we accept cash, checks, VISA, Master Card, Discover and Debit/Check Cards. If you have dental insurance, we ask that the estimated portion not covered by your insurance company be paid at the time services are rendered.

Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and Financing Solutions

For details on these payment options and more, please contact a member of our business team today.